As cyberattacks grow more common, passwords no longer provide sufficient safeguards against unauthorized account access. Multi-factor authentication (or MFA) adds an extra layer of protection against threats like phishing attacks, increasing security for your business and your customers. That’s why Salesforce requires MFA when accessing Salesforce products. To help your users satisfy this requirement, MFA is automatically enabled for direct logins to your products.
MFA requires a user to validate their identity with two or more forms of evidence — or factors — when they log in. One factor is something the user knows, such as their username and password combination. Other factors are verification methods that the user has in their possession. While there’s a risk that a password may be compromised, it’s highly unlikely that a bad actor can also gain access to a strong verification method like a security key or authentication app.
Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. Salesforce products support several types of strong verification methods to satisfy your business and user requirements.
Do your users regularly access multiple apps during the course of their day? Your best option is to combine MFA and SSO, so you can deliver enhanced security along with a convenient, simplified login experience.
If you've already integrated your Salesforce products with an SSO solution, ensure that MFA is enabled for all your Salesforce users. You can use your SSO provider’s MFA service. Or, for products that are built on the Salesforce Platform, you can use the free MFA functionality provided in Salesforce instead of enabling MFA at the SSO level.
See how Shiseido, an innovative, global beauty brand, implemented MFA for Salesforce to help protect their critical systems and customer data. You'll learn about the importance and benefits of MFA and understand how Salesforce partners with our customers to make it easy to implement MFA.
Looking for guidance on how you and your customers can satisfy the MFA requirement? Check out the MFA Requirement page in the Partner Community, your central place for partner-related MFA resources. A partner community login is required.
